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    Customer Success Snapshot: ASCAP

    With Drawloop, American Society of Composers, Authors and Publishers (ASCAP) has reduced document creation time by 90%. The solution seamlessly integrated with our business requirements allowing us to deliver one customized document using pages from Word, Excel and PDF.

    Challenge

    The American Society of Composers, Authors and Publishers (ASCAP) licensing managers were struggling with the creation and customization of required documents for its licensing packages.

    Solution Results
    • ASCAP implemented within its Salesforce Enterprise Edition
    • Document rights integrate with custom fields and opportunity stage on Salesforce
    • Business logic and rules eliminate mistakes for licensing packages
    • Document creation interacts with work flows and other processes within Salesforce
    • 125 licensing managers use the service on a daily basis
    • Automated document creation for over 28,000 unique licensing packages and 1,000 different documents
    • 90% reduction in document creation time
    • Reduced overhead associated with document creation
    • Complete integration with Salesforce.com (objects, fields and work flows)
    • Each week, licensing managers create over 4,000 customized dynamic document packages (DDPs)

    “This is a great way to automatically put together all the things you need, in the order you need them. Drawloop’s service has allowed us to significantly increase productivity delivering over 4,000 customized document packages a week for our licensing department.”

    John Johnson
    Vice President - Licensing
    American Society of Composers, Authors and Publishers

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    This entry was posted on Friday, April 4th, 2008 at 10:43 am and is filed under Customer Reviews, Customers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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